![]() ![]() As the state’s largest health insurer, this move will help Rhode Islanders determine the level of care they may need without overburdening the health system at this precarious time. To support the Rhode Island community in getting access to high-quality care while following stay-at-home orders, BlueCross & BlueShield of Rhode Island is covering the cost of specialist phone triage.To help its community navigate these uncertainties, regardless of insurance status, Capital BlueCross offered discounted telehealth access to the general public in the wake of the pandemic-including a growing number of uninsured individuals.Ĭovering the cost of specialist phone triage Now more than ever, being uninsured can cause fear or anxiety.In an effort to further support their provider partners, the company is also absorbing a $12 million reduction in Medicaid rates from the state this year rather than passing it on. This move allowed many local providers in upstate New York to continue seeing patients and keep their doors open-virtually-as they face lost in-office revenue. Excellus BlueCross BlueShield both expanded access to telehealth services and physician offices how to use it in the midst of the COVID-19 crisis.To allay these uncertainties and meet the growing need for virtual visits, Blue Cross and Blue Shield of North Carolina is calling on available clinicians to offer telehealth services, making the transfer easy and paying them at parity to in-person visits. ![]() It can also be new for healthcare workers, who may have never practiced virtual care. Telehealth isn’t just a new way of doing things for members.Supporting clinicians in offering telehealth Both BCBSMA and Anthem BCBS members received free virtual care through the fall of 2020. To help improve access to dental care when appointments are limited and removing one's mask still presents a risk, Blue Cross Blue Shield of Massachusetts (BCBS MA) and Anthem Blue Cross Blue Shield (Anthem BCBS) gave dental members access to online dental care via telehealth platforms.These expanded services include specialist visits, physical therapy, occupational therapy, speech therapy, urgent care, nutritionist visits and behavioral health visits for members with autism spectrum disorder. Independence Blue Cross expanded their covered telemedicine services to make it possible for more members to get the care they need from home.This allows them to appropriately screen for COVID-19 symptoms and advise on needed follow-up care. Blue Cross and Blue Shield of Kansas City is ensuring all of their virtual care doctors have undergone coronavirus-specific training.To ensure these companies’ employees can access care from home, Blue Cross Blue Shield of Michigan and Highmark Blue Cross Blue Shield are expanding telehealth benefits to such members. Employers who are self-insured may have initially opted out of telehealth or virtual office visit benefits.Read more about BCBS initiatives to address mental health during the COVID-19 pandemic.Įxpanding benefits for self-insured employers.To help people coping with the emotional impact of isolation and crisis-regardless of insurance status-Florida Blue is currently offering free telemental health for their members and the community at large. The need for mental and emotional well-being is now more apparent than ever.Below, learn more about how BCBS companies are expanding the virtual landscape of care. One key takeaway was that, while millennials do not want to lose access to in-person care, they do need the flexibility and convenience of telehealth. In response to last year's Blue Cross Blue Shield, The Health of America Report ® on millennial health, BCBS companies across the country hosted listening sessions with millennials and industry leaders. Some health plans are also offering additional telehealth resources to meet specific needs in their regions.įor millennials, this shift could lead to a welcome, lasting change. To address these issues, Blue Cross and Blue Shield (BCBS) companies committed to expanding coverage and access to virtual care solutions. In the earliest days of the COVID-19 pandemic, millions of Americans were under orders to stay home and “flatten the curve.” As healthcare facilities filled with COVID-19 cases, those seeking in-person medical care for other reasons were at risk of contracting the virus. Increasing coverage and access to at-home care. Capabilities & Initiatives Show Capabilities & Initiatives submenu.The BCBS System Show The BCBS System submenu.Individuals & Families Show Individuals & Families submenu.Member Services Show Member Services submenu. ![]()
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